Welcome to Supaframe! We’re glad you’re here. These Terms & Conditions explain what you can expect from us — and what we expect from you.

By using Supaframe, you agree to follow these terms. If you don’t agree, please don’t use the service.

1. What is Supaframe?

Supaframe is a no-code platform that lets you create and embed useful Framer code components — like booking forms, waitlists, polls, and lead magnets — into your Framer websites. Submitted data is stored securely in your personal dashboard, accessible only by you.

We host the app on Lovable, and our landing pages run on Framer. All data is stored in Supabase, and payments are processed via Polar.sh.

2. Accounts and access

To use Supaframe, you’ll need to create an account with your email address and name. You’re responsible for keeping your account secure. Don’t share your login credentials.

You’re also responsible for how you use the service, especially how you manage data submitted by your end users.

3. What you can’t do

Please don’t:

• Use Supaframe to collect illegal or sensitive data (e.g., medical, financial, or biometric data)

• Use it for spam, phishing, or scams

• Try to break or reverse-engineer our systems

• Impersonate other people or companies

If we find abuse or violations, we may suspend or terminate your account without warning.

4. Your data

All data you collect through your components (appointments, emails, survey responses, etc.) belongs to you. We will never access, resell, or use your data for any reason, except to help you store and manage it via your admin dashboard.

You are responsible for how you use or export your user data, and for complying with GDPR or other privacy regulations if you operate in those regions.

5. Payments

All payments and subscriptions are processed securely through Polar.sh, our Merchant of Record.

• Polar handles all billing, taxes, invoicing, and compliance

• You can view your invoices and manage your subscriptions via the Polar portal

• We don’t store or access your credit card or billing information

6. Plans and usage limits

• Free Plan: 1 active component, limited monthly usage

• Pro Plan: unlimited components, unlimited usage

• Team Plan: coming soon

You may not share one account across multiple people unless on an approved team plan.

7. Canceling your subscription

You can cancel your subscription anytime via your Polar billing portal.
Upon cancelation, you’ll retain access until the end of your billing period. After that, your components may be deactivated.

8. Limitation of liability

We do our best to keep Supaframe running smoothly, but we can’t guarantee perfect uptime or bug-free experiences. We’re not responsible for any damages or losses caused by:

• Misuse of the platform

• Downtime or interruptions

• Data loss (though we take backups seriously)

• Incorrect implementation on your Framer site

Use Supaframe at your own risk.

9. Changes to these terms

We may update these Terms occasionally. If we do, we’ll update the effective date at the top and notify users where appropriate.

10. Refund policy

Refunds are handled through Polar.sh, our payment and billing partner. If you believe you’re eligible for a refund, please contact us directly at the Contact page within 7 days of your payment.

We generally do not offer refunds for monthly or annual subscription charges that have already been processed — especially after features have been used — but we’ll do our best to make things right if there’s been a technical issue or mistake.

We reserve the right to approve or deny refund requests on a case-by-case basis.

11. Contact us

Have questions? Need help? Reach out at the Contact page — we’re happy to help.